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Frequently Asked Questions

Q: How can I view the status of my order?

A: Go to the Customer Service, Account History page. This page lists all your orders. Click the date of the order whose status you wish to view.



Q: What are your shipping costs?

A: You will see our shipping and handling costs are quite reasonable.  The cost depends on the amount of your order and you can view an estimate of shipping costs by viewing our Store Policy page. Final shipping costs will be displayed on your invoice before confirming your payment and order.


Q: What is "International Pricing"?

A: "International Pricing" refers to products purchased at the US retail price for sale to our International customers that have requested custom purchases on product new releases.

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